NorthStar Nutritionals
Reviews and Complaints
Ordered Luna Flex. Not shipped.
- Not deliver and give no info
- Customer service lack of care for my concern
GBC2 Suppliments
- Selling products that do not work
Preferred solution: Full refund
I'd like to cancel my auto ship orders, I have too many of the bottles now. Thank you.
Order 2111**** not sent paid for
Preferred solution: Full refund
Setra Vida - Buyer Beware
After reading the reviews (mostly very negative, not about the product, but rather poor customer service with deliveries, refunds, etc.), I decided to phone the company to see if I could place an order using a check, rather than supplying a credit card number.
I was given an address, then told it would take 4 to 6 weeks to process.
If anything went wrong, the 4- to 6-week time frame would have taken me out of the customary "30-days" to process a dispute and get a refund from my bank. I had already determined that a refund from the company would never happen, according to the reviews I read.
When I asked why the company needed a month to a month-and-a-half to process my order, no explanation was given. BUT, she did hang up on me.
I'm disappointed that I spent too much time chasing a product that I'd love to try, and will research to see if it's available through another distributor.
Come to think a bit more about it . . . . IF it IS a good product, it makes no sense it would have chosen a marginal company for distribution.
- Nancy, Tucson Arizona
- See my review
Preferred solution: Let the company propose a solution
Lunaflex
SelTrim not working
Please stop shipping any Soothanol to my address!
I put an order in and they have no record of what i ordered
I received something I don't want.
Seltrim not working
- Selling products that do not work
Preferred solution: Let the company propose a solution
Regarding my standing order for proteva plus. I am running low (seven pills left) and was wondering if this item was shipped. please check.
Problem with SetraVida order
I ordered a 3-bottle order of SetraVida that cost $239.85, I believe. The paperwork said it was on Auto Delivery even though the lady I spoke with in Customer Service said it was not on Auto Delivery. I told the woman that I was probably going to be returning the empty bottles because I could see absolutely no improvement in my health since taking the product.
Imagine my surprise when another order of 3 bottles arrived yesterday. Now I have to pay to return an order that I did NOT even order.
I hope that you will credit my Visa with the amount of the original order as well so that I do not have to pay to return another order as well.
I trust that you will please honor my request.
Thank you.
Lynn E Nelson
- Received order that i did not place
Preferred solution: Full refund
Order was not delivered
I have been charged twice for the same order.
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Don't deal with them again it's a con, get your refund under their Gold Standard Guarantee Refund and tell them to stop any further orders then unsubscribe to their site.They fly very close to the edge of just bout legal but use all sorts of sneaky ways to prey on peoples' health problems, it's a gold mine for them for mugs like is.